General conditions

§ 1) Validity
The general terms and conditions apply to all business relations between Element'air Sàrl and its customers. By placing an order, you confirm that you have read the general terms and conditions and accept them. The mere consultation of our website is not binding and does not constitute a contractual obligation.

§ 2) Offer
All prices are in CHF, including VAT. Prices, product illustrations and product descriptions are subject to change without notice. Delivery times are subject to change.

§ 3) Delivery times
When an order is placed, the gift certificate will be issued and sent by post as soon as possible. Usually within 1 to 2 working days. In case of delivery outside Switzerland, the delivery time may be extended by the carrier.

Delays due to the unavailability of the supplier or missing information on the part of the customer do not give rise to any claim on his part.

§ 4) Shipping
The shipping costs are calculated according to the Swiss Post rates and include the labour involved in the administrative work and the shipping of the products.

§ 5) Payment
The payment of an order can be done in different ways:

Prepayment, The amount is paid into our bank account and the voucher will be sent upon receipt.
On invoice, the voucher will be sent to you with an invoice and will be active as soon as the invoice is paid.
Cash, in case of collection of the order at our shop
PayPal (Available soon)
TWINT (coming soon)


§ 6) Validity
The validity of a voucher is one year from the date of issue. On request, the validity can be extended by Element'air Sàrl.

§ 7) Right of return
There is no right of return for gift vouchers.

The vouchers are not nominative, so you can pass them on to a person of your choice.

§ 8) Legal notice
The place of jurisdiction is 1997 Haute-Nendaz. Only Swiss law is applicable.


1997 Haute-Nendaz, 16.09.2021